Complete 4 simple steps: download the programs, connect the cable to the vehicle and laptop, launch TeamViewer and send the connection details to our specialist.
Save all three programs to your desktop. Launch TeamViewer yourself; our specialist will install BMW Standard Tools and the K+DCAN driver during the session.
Prepare the laptop
Secure remote access to your laptop. Simply download and launch the program.
Software package for BMW E-series vehicles. Download the file; our specialist will install it.
Driver that connects the K+DCAN cable to the laptop. Download the archive; our specialist will install it.
Connect the vehicle
The OBD port is usually located beneath the steering wheel on the driver's side.
Connect the cable directly to a laptop USB port whenever possible.
Do not start the engine unless the specialist specifically asks you to.
Remote access
Allow the app to run if Windows displays a prompt.
Keep the TeamViewer window open during the session.
Only send the ID and password through the official BMW-Power support chat.
Final check
Send the TeamViewer ID and password to the specialist, then wait for the connection.
Do not disconnect K+DCAN or switch off the ignition during the session. Wait until the specialist confirms that the work is complete.
No. Download all files to your desktop and only launch TeamViewer. The specialist will install everything else.
K+DCAN is generally used for BMW E-series vehicles. If you are unsure which cable you need, ask our specialist.
Yes. K+DCAN uses a USB port, so connect the laptop to the internet using Wi-Fi or a mobile hotspot.
Check the internet connection, close and relaunch TeamViewer. If no ID appears, contact support.
